Título: Magnetic Service - Secrets for Creating Passionately Devoted Customers
Autor: Bell
Sinopse: Partnerships are fast becoming the primary structure of contemporary business, as organizations partner with vendors, unions, customers, and even competitors to take advantage of short-term market opportunities, leverage intellectual capital, and create more flexible and innovative enterprises. Even more important are our everyday partnerships--with the person in the cubicle down the aisle, the department down the hall, or the supplier across town. In this important guide, authors Chip Bell and Heather Shea tell you how to create and maintain truly great partnerships. Using examples drawn from the world of business and the world of dance to illustrate the principles and practices of great partnering, they lead you step-by-step from deciding if partnership is right for you to celebrating the end of a successful partnership. Dance Lessons is the first book to fully explore the interpersonal side of partnerships, which is more often than not what causes partnerships to falter or fail--or to flourish and excel. It is a wise yet practical guide to the inner workings of great partnerships, revealing exactly how the champions choreograph their partnership dances for consistently great performances.
Contexto da obra
Quando a classificação é mais ampla, o contexto do livro costuma depender ainda mais de autoria, tema e edição. “Magnetic Service – Secrets for Creating Passionately Devoted Customers”, de Bell, publicado pela editora Berrett-Koehler, em 2003 e com 192 páginas, integra a categoria Livros Variados. Por isso, autoria, edição e tema acabam tendo ainda mais peso na forma de apresentar o livro.
Editora: Berrett-Koehler
Páginas: 192
Ano: 2003
Edição: 1
Linguagem: pt_BR
ISBN: 9781576752364
ISBN13: 9781576752364
