Título: It Service, the - Part 2 - the Handbook
Autor: Pierre Bernard
Sinopse: Make it Simple and Keep it Simple Since the early 2000s numerous external scenarios and drivers have added significant pressures upon the IT organisations. Among many, these include: Regulatory compliance: data privacy requirements and corporate scandals have focused a requirement for transparency – with high impact on IT organisations Economic pressures: require IT organisations to more closely align with business imperatives. The outcome has been an explosion of ‘standards’ and ‘frameworks’ each designed to support the IT organisation as it demonstrates to the world that they are the’ rock’ of an organisation: strong, reliable, effective and efficient. Most of these standards and frameworks have great elements but no organisation can adopt them all – and many were created without sufficient considerations for interoperability. The IT Service (in 2 parts) looks at the key and very simple goals of an IT organisation and clearly and succinctly presents to the reader the best ‘rock solid’ elements in the Industry. It then shows how all the key elements can easily ‘crystallise’ together –with great templates and check-lists. In Part 1 (another book) the reader is presented with the simple objectives that the IT department really must address. In Part 2 (this book) the reader gains expert advice on how the components of IT Service are ‘crystallised’ in a real environment. Acabamento: Paperback. Peso: 460g. Dimensões: 23 x 16 x 1.
Contexto da obra
Dentro do catálogo, este livro pode ser situado a partir do tema, da autoria e da proposta editorial. “It Service, the – Part 2 – the Handbook”, de Pierre Bernard, publicado pela editora Van Haren Publishing, em 2012 e com 412 páginas, integra a categoria Sistemas Operacionais. Esse enquadramento pode tornar mais clara a proposta do livro e o tipo de interesse que ele costuma despertar.
Editora: Van Haren Publishing
Páginas: 412
Ano: 2012
Edição: 1ª EDIÇÃO
Linguagem: Inglês
ISBN:
ISBN13: 9789087537005
